NTT Ltd., a global provider of technology and business solutions, announces the next phase of its strategic alliance with Microsoft to deliver secure and reliable solutions that help enterprise customers accelerate their digital transformation initiatives. NTT has been selected as one of the launch partners for Operator Connect for Microsoft Teams , which enables PSTN calling in Teams , providing integrated calling functionality that simplifies business communications.
Available from today, Operator Connect offers carrier-grade phone services and support in 39 countries, with added extras like compliant recording, dynamic E911, call queuing and video interoperability. NTT’s managed services and support capabilities also provide full lifecycle support to help customers enable holistic solutions across all workloads, including calling, collaboration, integrated customer experience and productivity.
NTT as Operator Launch Partner Connect represents another key milestone in the strategic alliance between NTT and Microsoft. In 2019, the two companies committed to creating a new generation of managed service offerings that provide an enhanced employee and customer experience based on Microsoft 365, Microsoft Viva, and Azure Communications . Services .
These offerings are backed by NTT’s smart and secure network infrastructure, including its recently launched Private 5G solution, the first full-stack LTE/5G private solution available on the market as “Network-as-a- Service “. The alliance will continue to provide customers with advanced agility, transformation and automation for their business, helping them move to a hybrid working model.
This development is the beginning of the joint investment in collaborative services that extends to Azure Communications Services , Mobility and Microsoft Viva to provide the best managed services and added value leveraging the capabilities of the NTT Group.
“We are proud to strengthen our alliance with Microsoft and to be chosen as one of the first partners to offer Operator Connect to Microsoft Teams clients . We also guarantee full lifecycle support services so customers can enjoy a seamless and consistent experience. The pandemic has completely changed the way we work, but it has highlighted the importance of connectivity and communication. operator Connect provided through NTT will enable businesses to connect and communicate with their employees and customers no matter where they are working,” said Abhijit Dubey , CEO of NTT.
